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FAQ & Answers
How can I contact you at short notice?
We work on Indian time-zone of six-days a week, being Monday
to Saturday, 10am – 6pm. Our answer
machine service is screened and checked regularly throughout the working day
How safe is it to shop on-line and give my credit card details?
The payment company we use is world renowned and used by
millions of people each day. Your security is our prime concern. Please
click here to know more about our payment processing company.
Are shipping charges included in my order?
No matter where you live in the world all our products are shipped free to your doorstep
How long must I wait for my goods to be delivered?
When you click on each product, you will see a full description and the individual delivery times which gives you an idea of how many days it would require for the product to reach you.
Please
click here to know more about our delivery times.
We also intend to offer shortly a UK & USA
storage unit, giving 1-2 day delivery throughout the UK & USA
How can you offer these products and garments at Indian prices, where most online stores sell at
least 100% higher than what you quote?
Simply the vision for our profit usage drives our prices down. Please
click here
to know more about our vision
With your prices being competitive, how can I be sure the quality is as you state?
We give you our word that each ladies/children garment made
will meet the most stringent quality standards of AQL 4.0 & above, You will also
find the `QC` approved sticker on each garment. Each garment/product made will
have to pass our on-site quality controller and every item will be checked
again before it leaves our premises
Do you share your customer lists with other companies?
We never share any information about our customers with
anybody. This is one of our `best practice` policies listed on this site. Please
click here to view our customer promise.
I am not happy with my garment/product, what is your return policy?
We go to great lengths to ensure you receive the product you
ordered at the price stated and to the quality you expect. If for whatever
reason this fails to happen and you are not happy with the garment/product
please
Click
here to read our refund/return/exchange policy statement
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